Fasqoo Support Center
Fasqoo Help Center
Find answers to common Internet and network questions or ask our AI Technician for professional troubleshooting assistance.
Frequently Asked Questions
Everything you need to know about Internet speed testing.
An Internet speed test measures important connection
parameters such as download speed, upload speed, ping and
jitter. Fasqoo uses these measurements to help you understand
the quality of your Internet connection.
Download speed describes how quickly data can be transferred
from the Internet to your device. It is normally measured in
Mbps or Gbps.
Upload speed describes how quickly your device can send data
to the Internet. It is important for video calls, cloud
backups, streaming and uploading files.
Ping measures network response time. A lower ping generally
means a faster response between your device and the test
server. Low latency is especially important for online gaming
and real-time communication.
Jitter measures variations in packet arrival time. High jitter
can cause interruptions or unstable quality in gaming,
voice calls and video meetings.
Slow Wi-Fi can be caused by distance from the router,
interference, congestion, walls, old hardware or a busy
wireless channel. Testing with Ethernet can help determine
whether the problem is Wi-Fi or the Internet connection itself.
High gaming latency can be caused by server distance,
routing, Wi-Fi interference, network congestion or bufferbloat.
An Ethernet connection and a nearby game server can often
improve stability.
Upload performance may be limited by your Internet plan,
Wi-Fi conditions, router configuration, network congestion or
the provider's upstream capacity.
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